Hospital at capacity: New 4West Unit will help

Posted in Operations, July 7, 2021

Hospital at capacity: New 4West Unit will help

You have likely seen communications about the high volume of patients coming through the Emergency Department and admitted to the hospital.  HMC is experiencing the same capacity issues as other Portland area hospitals; we are all experiencing a surge, often…


Build your Teams know-how: 3 steps to mastering chat

Posted in Operations, July 2, 2021

Build your Teams know-how: 3 steps to mastering chat

Hillsboro Medical Center will stop using Skype for Business effective Monday, July 21, 2021. Going forward, Hillsboro Medical Center will use Microsoft Teams — an integrated app that goes beyond chat. In the upcoming weeks we will be publishing a series of InnerViews posts to…


Get started in Teams

Posted in Operations, June 17, 2021

Get started in Teams

As announced in the June 11 InnerViews, Hillsboro Medical Center will stop using Skype for Business effective July 21, 2021. Going forward, Hillsboro Medical Center will use Microsoft Teams — an integrated app that includes chat, file sharing, Teams-to-Teams calls…


Skype for Business to retire in July

Posted in Operations, June 10, 2021

Skype for Business to retire in July

Hillsboro Medical Center will stop using Skype for Business effective July 21. Going forward, you will use Microsoft Teams — an integrated app that goes beyond chat. This is consistent with the direction Microsoft itself is taking: Effective July 31, 2021,…


ITG launches redesigned support site on Tualipedia June 14

Posted in Operations, June 9, 2021

ITG launches redesigned support site on Tualipedia June 14

The Information Technology Group (ITG) has a new support page on TualiPedia to help meet your IT needs and provide answers to your questions. The new page offers information about the following: Information about the Service Desk, what they support…


An extra layer of security is coming to email and Skype on June 9

Posted in Operations, May 20, 2021

An extra layer of security is coming to email and Skype on June 9

Two-factor authentication with Duo Security will be required to log in to email and Skype for Business Online from off-network starting Wednesday, June 9. Passwords are increasingly easy to compromise. They can be stolen, guessed or hacked, and you might not…


Biomedical Engineering team helps keep us up and running

Posted in Operations, May 19, 2021

Biomedical Engineering team  helps keep us up and running

Throughout Hillsboro Medical Center we use medical equipment, such as  ventilators and defibrillators, that is vital to the care we provide patients. But who keeps it running and ensures compliance with regulations? This is the responsibility of our Biomedical Engineering…


Box update: Migration timeline, what you can do now

Posted in Operations, April 1, 2021

Box update: Migration timeline, what you can do now

OHSU is ending its contract with Box.com in December 2021 due to dramatically increased pricing and an end to unlimited storage. ITG’s Box support team is planning on migrating Box content to Microsoft OneDrive and other storage solutions, including Microsoft…


Virtual visits at Immediate Care

Posted in Operations, March 25, 2021

Virtual visits at Immediate Care

OHSU Health Hillsboro Medical Center has added a new way you can receive care. Instead of physically going to one of our Immediate Care clinics in South Hillsboro or Forest Grove, you can now be seen virtually from the comfort…


ITG notice: Windows monthly updates

Posted in Operations, March 17, 2021

ITG notice: Windows monthly updates

Each month, the Information Technology Group pushes out updates to managed OHSU and Hillsboro Medical Center computer operating systems (OS). Monthly updates* include routine security patches made available by the operating system vendor (e.g. Microsoft). For March, updates become available to install on…