List of all medicines, vitamins and supplements that you take.
Any filled out paperwork we asked you to complete.
Any medical records and diagnostic images that we asked you for.
Do NOT bring weapons. Weapons are not allowed at Hillsboro Medical Center.
Before your appointment
If you are a new patient to Hillsboro Medical Center or your insurance has changed, please call Hillsboro Medical Center Admitting at 503-681-1179 to provide your insurance and information.
Things to know before you go
24 hour cancellation policy. As a busy health system, we try our best to see all the patients who want to get care with us. If something comes up and you can’t make your appointment, please give us at least 24 hours’ noticeso we can offer it to a patient on our waitlist. If you miss 2 or more appointments in a row without 24 hours’ notice, we may contact you about no longer being a patient at our clinic.
Medical chaperones for sensitive exams. Hillsboro Medical Center offers trained chaperones for sensitive medical exams. A medical chaperone is a specially-trained Hillsboro Medical Center staff member who makes sure you experience comfort, dignity and professionalism during your exam. We will offer you a chaperone any time there is physical or visual contact with any breast, genital or rectal areas. Although, you can ask for a chaperone for any medical exam or procedure. You can also ask for your chaperone to be of a certain gender if it makes you more comfortable. We will do our best to honor your request.
Masks are recommended but not required at Hillsboro Medical Center and all clinics. Hillsboro Medical Center staff will wear masks if asked to do so by patients or family members.
We are a scent-free area. Please do NOT wear cologne, perfume or other fragrance during your visit. This helps our chemically-sensitive patients and staff.
We are a teaching facility. You might meet students learning from your care team. This helps us train future providers while we give you excellent care.
Language assistance services. If you need an interpreter for your appointment, we can provide one free of charge upon request. Just call your care provider’s office and ask for them to arrange language services for your visit.
How to prepare for a Virtual Visit
Sign up for an OHSU Health MyChart account if you do not already have one. A MyChart account is necessary for your Virtual Visit.
Review this tip sheet to learn about MyChart, Virtual Visits and MyChart proxy access:
Hillsboro Medical Center recognizes that support from friends and family is an important part of healing.
Here is the current visitor policy:
One well visitor at a time for most adults in the hospital and in outpatient clinics and if roomed in the emergency department (ED).
One well visitor at a time for most pediatric patients in the hospital and outpatient clinics and if roomed in the ED.
Support persons for patients with disabilities will continue to be limited to three per day (one at a time). A support person for patients with disabilities is not considered a visitor and, therefore, would be allowed in addition to allowed visitors in the hospital and ED.
In most cases, Hillsboro Medical Center offers an open visiting policy. To allow patients adequate rest, visitors are encouraged to visit between 9 a.m. and 9 p.m.
After 9 p.m., visitors must enter the hospital through the Emergency Department entrance and obtain a visitor pass. Patient care is our highest priority, guests may be asked to wait elsewhere or come back at another time to provide the best possible care.
Campus & Parking Map
We have locations throughout Hillsboro and western Washington County. Our primary location near downtown Hillsboro has free parking for patients and visitors in designated areas on campus. Our parking garage and surface lots provide easy access to the hospital and medical clinics.
Our main campus is served by TriMet. The Hillsboro Health District MAX station is a light rail station on the MAX Blue Line, located one block north of the hospital in Hillsboro.
TriMet’s Trip Planner can help you plan a trip here. Free parking is available at TriMet Park & Rides 24/7 at 63 locations around the region. All public transit is ADA accessible.
Alternative transportation services
A list of services for people who are unable to use regular buses and trains.
The Gift Shop, located on the hospital main floor, has a wide variety of unique gifts and merchandise including:
Branded merchandise
Jewelry
Gifts
Toiletries
Electronics
Handbags
Seasonal décor
Candy and Sundries
Hours
Monday-Friday, 10 a.m. to 3 p.m.
For more information or to place an order, please contact us at 503-681-1122 or Gift.Shop@tuality.org.
Café
Our Café serves healthy, nutritional food on the main floor of the hospital. The café offers entrees, salads, grilled items, deli sandwiches, desserts, snacks and beverages. Many items are made from local or organic products. For those with dietary restrictions, nutritional information is available on the menus.
503-6